Last updated: September 2026
Your privacy matters
At MINGA Coffee, we believe trust begins long before a coffee reaches a roastery. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or interact with our services.
Our website is designed primarily for specialty coffee roasters, importers and green coffee buyers in the United Kingdom and Europe.
Who we are
MINGA Coffee is a green coffee sourcing company connecting producers in Colombia and Nicaragua with specialty coffee roasters.
If you have questions about this Privacy Policy, you can contact us through our Contact page.
What information we collect
We only collect information necessary to provide our services.
Information you provide
- Name
- Company name
- Email address
- Phone number
- Country
- Shipping address
- Website
- VAT information (Client Portal)
- Messages submitted through our forms
- Sample requests
- Dispatch requests
Information collected automatically
When you browse our website, we may collect:
- IP address
- Browser type
- Device information
- Language preferences
- Pages visited
- Time spent on the website
- Referral source
This information helps us improve the website and understand how visitors use it.
How we use your information
We use your information to:
- Respond to enquiries.
- Process sample requests.
- Manage Client Portal accounts.
- Coordinate dispatch requests.
- Send newsletters (only with your consent).
- Improve website performance.
- Maintain website security.
We never sell your personal information.
Legal basis for processing
When serving customers in the UK and EU, we process personal data under one or more of these legal bases:
- Your consent.
- Performance of a contract.
- Legitimate business interests.
- Legal obligations.
Newsletter
If you subscribe to our newsletter, we’ll send updates about:
- New coffees
- Harvest news
- Producer stories
- El Micelio updates
You can unsubscribe at any time using the link included in every email.
Client Portal
Registered customers can access a private Client Portal where they may:
- View coffee reservations.
- Request dispatch.
- Download coffee-related documents.
- Manage account information.
Account credentials should be kept confidential.
Sharing your information
We may share information with trusted service providers that help us operate our business, such as:
- Website hosting providers
- Email service providers
- Analytics providers
- Logistics partners involved in sample or coffee shipments
These providers only process information necessary to perform their services.
International transfers
Because MINGA operates internationally between Colombia, Nicaragua, the United Kingdom and the European Union, your information may be processed in different countries.
Whenever applicable, we use appropriate safeguards required by GDPR and UK GDPR.
Data retention
We retain personal information only as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Meet legal requirements
- Resolve disputes
Your rights
Depending on your location, you may have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion.
- Restrict processing.
- Object to processing.
- Request data portability.
- Withdraw consent.
To exercise these rights, contact us through our Contact page.
Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
No online system is completely secure, but we continuously work to protect the information entrusted to us.
Third-party services
Our website may contain links to external websites, including social media platforms.
Their privacy practices are governed by their own policies.
Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always appear on this page.